Our client is a pioneering Information and Communication Technologies company based in Cyprus, a certified partner of global technology vendors providing world-class premium carrier-neutral data center services. They are seeking a motivated, talented, and skilled Data Center Engineer to join their dynamic team in Larnaca.
Job Description
Management/monitoring systems
- Install, configure and maintain the data center’s management, monitoring and alerting systems (DCIM, SNMP, Modbus)
- Verify the accuracy of data presented in the company’s infrastructure management/monitoring systems and troubleshoot all elements of the controls system, including field devices, controllers, network components and software systems as necessary to resolve data quality issues
- Utilize site management and monitoring systems to identify, recommend and implement operational efficiency improvements and eliminate potential problems
- Update systems configuration in response to infrastructure equipment additions, moves, changes or deletions
- Develop data dashboards and reports for internal and external users
Maintenance
- Plan and perform preventive and corrective maintenance of site’s infrastructure including generators, UPSs, battery systems, cooling equipment, etc.
- Ensure, through testing where applicable, the suitability of components or action plans for deployments
- Manage and provide assistance to 3rd party contractors/vendors during critical maintenance and engineering activities including the deployment and commissioning of new infrastructure and systems
Incidents/Alarms
- Perform site inspections and monitor the building and datacenter alarms
- Respond to emergency incidents, troubleshoot problems and escalate to upper tier, always respecting the company’s SLAs
- Maintain accurate records, document all incidents/problems and prepare reports
New Installs & Support
- Install, test, label and document new circuits including patch frames, fiber runner/cable trays and pre-terminated cabling work
- Install, test, label and document new LV equipment such as busbar tap-off units, PDUs and ATSs
- Perform infrastructure audit duties, record validation and housekeeping work
- Provide capacity planning and support for new service provisioning, equipment moves, additions, changes and deletions
Other
- Is subject matter expert with the diverse systems (mechanical/cooling, power and IT) present in a data center, able to identify and understand underlying issues in such an interdisciplinary environment, differentiating key elements from the irrelevant or trivial
- Interact with internal and external teams, including vendors/suppliers and consultants, on projects, policies and procedures
- Utilize and enforce s safe working practices and exhibit quality workmanship on all work
- Acquire knowledge by expanding experience with systems, vendor training, participation in industry groups or meetings and shadowing others
- Provide training and mentors new or junior team members
Your Profile
- University/college degree in Computer Science, Electrical Engineering, Mechanical Engineering, or other relevant subject
- At least 3 years of working experience in a similar position, ideally in a data center, telecoms operator, or other critical environment
- Comprehensive knowledge of electrical and mechanical topologies commonly found in data centers and their components (generators, UPSs, PDUs, ATSs, CCUs, Chillers, etc.) as well as fire safety systems
- Experience working with DCIM, Modbus, and SNMP monitoring and control systems (incl. BMS); APC/SE StruxureWare or EcoStruxure, Zabbix, and Grafana will be preferred
- Good knowledge of design software such as MS Visio and AutoCAD
- Data center certifications from Uptime Institute, CNet, EPI, DCPro, IDCA, or similar will be considered an advantage
- Good interpersonal and communicational skills in English, both verbal and written with emphasis on technical writing and reporting
- Hard and efficient worker, able to deliver under pressure in a multitasking, interdisciplinary, and fast-paced environment without compromising on timelines, quality of work, and service levels
- Dependability and commitment
- Team spirit
- High degree of self-initiative, self-motivation, self-discipline with excellent time and task management skills
- Strong analytical thinking and excellent problem-solving/troubleshooting capabilities
- Adaptability and ability to learn quickly
Benefits
- Joining a certified, award-winning technology company
- Being part of a team that values innovation, customer satisfaction and employee growth
- Enjoying a collaborative and supportive work environment
- Performance-based bonus
- Working hours; Mon to Fri, 09:00-18:00