Sales Admin Coordinator

ID #

Sales Admin Coordinator

Full Time
A global network of tech service provision providers is expanding its team based in Nicosia, Cyprus. You will be accountable for processing purchase orders daily, including the placement and tracking of orders, management of shipments, and processing of customer accounts.

Job Description

  • Receive orders related to software and/or hardware through email or CRM and update customers accordingly
  • Renewing support agreements with various vendors based on SLAs needed, using vendor-specific application portals
  • Being in close cooperation with sales and support departments
  • Price, create an ERP account and input orders into the vendor’s system while updating CRM and ERP
  • Reconcile Sales Numbers between our System and Vendor system
  • Validate purchase orders that are uploaded in ERP
  • Track shipments, update tracking files and handle any issues or discrepancies with related stakeholders
  • Close business in coordination with the related sales employee and complete administrative functions in line with the objectives and responsibilities of the Sales Team
  • Update customers and internal stakeholders on order backlogs and information
  • Work with logistics, sales, and credit teams to ensure order fulfillment in a timely manner
  • Handle customer complaints promptly and escalate issues when necessary
  • Update sales reports as required and manage ad hoc requests as and when necessary
Your Profile
  • Bachelor’s degree in Business Administration or any other related field
  • At least 2-3 years of relevant experience in sales administration
  • Fluency in Greek and English
  • Able to work remotely with international colleagues
  • Direct experience working in such a role or similar and within a tech environment/sector
  • Medical cover
  • Attractive remuneration package
HR Innovate is an equal opportunity Recruiting Agency and value diversity in the Company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

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