Customer Service Officer

Nicosia, Cyprus

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administration/ sales

Customer Service Officer

Nicosia, Cyprus

A busy, vibrant real estate office with island-wide offices and a solid brand, is looking for their next customer service officer to join this expanding team. If you enjoy being among people, working on a CRM system and assisting customers then this is the perfect job for you.

Job description

  • Answer and redirect phone calls appropriately
  • Meet and greet visitors to the office
  • Work on and update the company CRM system accordingly
  • Assist in the office organization and management of the sales agents
  • Perform admin duties as and when required by office colleagues
  • Assist various departments with additional admin based duties

Your Profile

  • At least 1 years’ experience in customer support or admin role; if this was in real estate or real estate sales it would be considered an advantage
  • University degree in Business admin, Real estate or Marketing would be an advantage
  • Solid, proven telephone etiquette and skills
  • Pleasant, friendly personality, eager to learn and with a high emphasis on customer service
  • Previous experience of a CRM system a plus
  • Knowledge and experience of the real estate sector a bonus
  • Good knowledge of Microsoft Office applications (Excel, PowerPoint, Word, Outlook)
  • Fluent in Greek and English
  • Strong interpersonal, communication and organizational skills
  • Motivated, tenacious personality


  • Competitive salaries
  • Performance-based annual bonus
  • Medical cover
  • Excellent career growth potential
  • Support and backing of an established brand 


HR Innovate is an equal opportunity Recruiting Agency and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. We are committed to protecting your personal data.