Customer Service Representative

Nicosia, Cyprus


sales/ marketing

Customer Service Representative

Nicosia, Cyprus

As a Rent-A-Car and Car Leasing firm in Cyprus, with 5 locations all over Cyprus, 2 of which are located at airports, our client continues to innovate by offering constantly new services.

The Customer Service Representative is an essential member of the service/sales team and is the brand ambassador, providing the fastest, easiest, and most valued experience to customers. This team member provides world-class customer service and professionally and effectively sells products and services to meet the customer’s travel needs.

Is this you? Then our client needs you as a Customer Service Representative for their Stations situated in the cities of Larnaca, Nicosia, and Limassol!

 

Job Description

  • Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience
  • Qualifying and processing customer rentals with accuracy and detail in compliance with company policies and procedures
  • Processing customer rental returns
  • Resolve customer issues and concerns professionally using effective customer service techniques
  • Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
  • Clean and service facilities to ensure customer satisfaction

Your Profile

  • Fluency in English. Additional foreign language will be considered a strong asset
  • Experience in a similar position (not necessarily in the industry) at least 1 year
  • Valid driver’s license in good standing
  • Professionalism
  • Polite and communicative personality
  • Be able to demonstrate sales, professionalism, and interpersonal skills
  • Work flexible shifts including weekends and holidays
  • Passion for customer service and attention to detail

Benefits

  • 21 days Annual Leave
  • An attractive remuneration package

 

HR Innovate is an equal opportunity Recruiting Agency and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. We are committed to protecting your personal data.