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information-technology - sales
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Business Relationship Manager

Nicosia Cyprus Non Remote

An excellent opportunity has arisen in our clients’ payment technologies firm for a BRM. The successful candidate will serve as the primary liaison between Delivery Team, Global Support and the client. She/he is responsible for building, maintaining and expanding the client’s business stream and ensuring client satisfaction.

Job Description

  • Take responsibility for establishing and maintaining business relationships between company and clients
  • Serve as key client contact for all new opportunities and business needs
  • Work closely with Delivery team, Global support, R&D and other departments to ensure the successful closure of commitments to client
  • Proactively own and manage client’s product usage, alignment with service level agreements and commercial activities (return on investment, profitability) within the overall contractual pattern
  • Responsible for generating revenue and promoting company solutions
  • Understand client’s expectations, goals and objectives
  • Assist in developing strategies that will address client needs, minimize/prevent customer attrition
  • Act as problem solver within all impacted parties (internal & external)
  • Act as escalation point and mitigate in addressing client issues
  • Committed in advocating delivery of company’s solutions
  • Participate in the budget process, providing information on the budgets and forecasting
  • Work towards achieving set targets


Your Profile

  • A perfect balance of technical nous, confident communication skills and determined drive
  • Strong leadership skills, ability to solve problems independently
  • Excellent written and oral use of English language
  • Use of Greek language is a must
  • Strong negotiation skills
  • A multicultural oriented individual who will be willing to travel extensively
  • Bachelor degree in the field of Information Technology or Business Management
  • Familiarity/Experience in Project Management methodologies will be considered a strong advantage
  • 5 to 10 years of experience in a known software vendor/system integrator company in the payments industry or banking sector
  • Experience in working with large/key accounts will be considered an advantage


  • Salary depending on qualifications and experience
  • Yearly discretionary bonus
  • Medical insurance from day 1
  • Flexible working hours
  • Provident fund after the completion of the 6-month probation
  • Free parking


HR Innovate is an equal opportunity Recruiting Agency and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. We are committed to protecting your personal data.

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