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sales - senior-management
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Customer Service and Sales Manager

Nicosia Cyprus Full-Time

As part of our client’s team in Cyprus, you will ensure the right outcomes and experiences for customers of their business center, building relationships and taking opportunities to develop yourself and those around you. Candidates with a background in Retail, Health, Hotel & Hospitality transition well into this environment and we actively encourage applications from candidates in these fields.

As international, market leaders in their sector facilitating office working environments, our clients offer a wealth of opportunity and grow for experienced professionals seeking a challenging on-site role

Job Description

  • Customer Service and Sales Managers are critical to making the business centers a success
  • Responsible for your own building, a small team and the growth of your own business, you’ll be responsible for the smooth running of your center while you are building your occupancy with your amazing selling skills
  • Feeding back to senior management and liaising with remote colleagues worldwide

Your Profile

  • Excellent, proven time management skills, attention to detail and the ability to problem solve on the spot
  • Business Development skills - As sales is the name of the game, you should have a background in sales where you’ve exceeded your targets consistently. You’ll continually assess your market and pro-actively hunt for new business every day
  • Customer service - As customer service is at the heart of everything we do, you should have a background in the service industry where you’ve managed a diverse mix of people and customers
  • There is a lot of comprehensive induction and lots of training so we will happily consider people from a range of backgrounds and industries, such as Retail, Hospitality the creative arts, anywhere the customer is at the heart of the business
  • Leadership – You’ll lead a small team of between 1-5 people (depending on the size of the center) so should have previous management experience. Leadership means inspiring, caring and nurturing to ensure your people feel motivated to deliver world class customer service, every single day
  • Tech - We use a variety of systems and tech in our centers, so you’ll need to have a good command of basic IT packages such as MS Office, there will also be training
  • Problem Solving – No two days will be the same and each one will throw up interesting twists and turns, with hurdles to overcome. Problem solving is really important and you’ll be thinking on your feet, ensuring things always run smoothly.


  • You get to work in an amazing office building with great facilities
  • A structured, comprehensive induction and ongoing training to help you settle into your new role and grow your career
  • Lots of variety and new challenges - no two days are the same
  • An opportunity to run a center as if it was your own
  • Dynamic working environments, with committed teams to build great relationships with generous benefits and salary
  • Sales & KPI led bonus & incentives
  • Our client is a truly global business with 3,400 locations in over 120 countries. This means we can over continual development and opportunities for progression including international mobility
  • Standard business hours (Mon-Fri)
  • 13th salary
  • Medical insurance with Universal
  • Quarterly operational bonus based on KPIs achievement + sales commissions

HR Innovate is an equal opportunity Recruiting Agency and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. We are committed to protecting your personal data.

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